FAQ

Working with us

Do I need to have a procedure to work with you?

No. Many stays include no clinical care at all. Medical and aesthetic care is one module among six, chosen only if you want it.

How is this different from a beauty concierge or a travel concierge?

A beauty concierge sells access to treatments. A travel concierge will not touch anything medical. We coordinate a whole stay in which care is one optional module, with a clinician reading the plan, and the same person holding the table, the car and the appointment.

Why not book a clinic directly?

You can, and some guests do. Then the interpreter, the timing, the driver, the post-procedure restrictions and the day the schedule changes are yours to manage. We exist for the part around the appointment.

How far ahead should I write?

Earlier is easier, especially when clinical timing is involved. If your dates are close, write anyway and tell us.

Who is behind The Seoul Liaison?

Youn Jea Kim, a Korean-American dermatology nurse practitioner. Born and raised in Korea, she moved to the United States in 2000, studied at UCLA and Nova Southeastern University, trained in nursing, pharmacy and respiratory therapy, and worked alongside dermatology residents at a clinic affiliated with the University at Buffalo before [her current practice at Near Me Dermatology]. She came home at 53 and built the company around two things she found: the skill in its clinics and studios, and the distance between the prosperity on display and what the coordinators, drivers and interpreters delivering it take home.

Care and clinicians

Are you a medical provider?

No. The Seoul Liaison is a concierge and coordination service. All medical, aesthetic and dental care is provided by independently licensed clinicians and facilities, who make every clinical decision. Our founder's clinical background shapes the questions we ask and the plans we build, but she does not treat guests.

How do you choose who you introduce?

Every clinic, studio, salon, hotel or driver is assessed on the same things. The quality of the clinical or service work, and a real fit with international guests. Clear communication, transparent pricing and reliable scheduling. Responsible aftercare, a way to escalate when something goes wrong, and privacy. A willingness to work together over years, and no excessive upselling.

Do you choose my clinic for me?

We introduce clinicians we have assessed against our partner standard and help you ask the right questions. The choice, and the clinical relationship, is yours and the clinician's.

Can I do Pilates, spa or massage after a procedure?

Only if your treating clinician says so. Their restrictions override anything on the itinerary, and we plan with that in mind from the start.

Do you offer counseling or therapy?

We can arrange sessions with appropriately licensed professionals as part of a wellness stay. The Seoul Liaison itself does not provide therapy.

What happens after I go home?

We hand off cleanly: the appointment records you need, the follow-up your clinician has scheduled, and a contact who still answers. Clinical follow-up remains with your clinicians.

Cost

How are you paid?

Our concierge fee is itemized separately from medical, travel and lifestyle charges, and you see all four lines before you commit. [We do not accept commissions from clinics.]

Is care in Korea less expensive?

Sometimes, for some services. We will never tell you Korea is always cheaper, because it is not. If overall economics matter to you, say so in your intake and we will evaluate it honestly, service by service, including travel and time.

Practical

What languages do you work in?

Korean and English for coordination. Our founder also speaks Spanish, Chinese and Japanese.

Where do you operate?

Seoul. [Other cities, if any.]

How private is this?

Your intake asks for as little as possible. What you tell us reaches a partner only as far as needed to arrange what you have agreed to, and our partner standard includes privacy. See our Privacy Policy.

Begin

Korea, in good hands.

Tell us why you are choosing Korea, in as many or as few words as you like. Within [two business days] you will have our honest read and a proposed stay, costed line by line. Nothing is booked until you say so, and every clinical decision stays with your licensed clinicians.

Request an introduction

Private medical, aesthetic and wellness concierge · Seoul

[email] · [WhatsApp] · [KakaoTalk, if staffed]

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